We deliver to all major cities and towns across India. For remote areas, delivery availability will depend on our courier partners.
You can track your order using the tracking link provided via email/SMS once the package is shipped. Alternatively, visit the "My Orders" section on our website.
Our courier partner will attempt delivery up to 3 times. If unsuccessful, the order will be returned to us. Re-shipping the order may require additional charges.
If you receive a damaged package or find any item missing, contact us within 48 hours of delivery at support@babytwinkels.com, along with photos of the packaging and product.
We use reliable third-party courier services to deliver our products. While we strive to ensure timely delivery, we do not guarantee delivery times and are not responsible for delays caused by the shipping provider or unforeseen circumstances. You will be notified of the estimated delivery timeline at the time of purchase.